Refunds

Once your request for a refund is received and reviewed, we will notify you via email to confirm that we have received your request. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 15 working days from the date of approval.

Late or Missing Refunds

If you haven’t received a refund yet, please take the following steps:

• Check your bank account again.

• Contact your credit card company, as it may take some time for your refund to be officially posted.

• Reach out to your bank, as there is often a processing period before a refund appears.

If you have completed these steps and still have not received your refund, please contact us at operations@growglobal.io.

Sale Services

Only regular-priced services are eligible for refunds. Sale services cannot be refunded.

Need Help?

For any questions related to refunds and cancellations, please contact us at operations@growglobal.io.